Privacy Policy

Last updated: May 8, 2026

Introduction

Capture That Media ("we", "us", or "our") operates messaging services on Facebook Messenger and Instagram. This Privacy Policy explains how we collect, use, and protect your information when you interact with us through these platforms.

Information We Collect

When you message us through Facebook Messenger or Instagram, we may collect:

• Your name and profile information as provided by the platform
• The content of messages you send to us
• Your contact information if you choose to share it

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support
• Schedule consultations and appointments
• Improve our services and communication
• Send follow-up information you have requested

AI-Powered Responses

We use artificial intelligence technology to help process and respond to messages. AI assists in understanding your questions and providing relevant information about our services. A human team member may review conversations for quality and accuracy.

Data Sharing

We do not sell your personal information. We may share data with:

• Service providers that help us operate our messaging systems (Meta, Anthropic, Vercel)
• Our team members who need the information to assist you

Data Retention

We retain conversation data for as long as necessary to provide our services and fulfill legal obligations. You may request deletion of your data at any time by contacting us.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction or deletion of your data
• Opt out of automated messaging at any time

Contact Us

If you have questions about this Privacy Policy, contact us at:

Capture That Media
San Antonio, Texas
Email: roger@capturethatmedia.com